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OPTIMIZING YOUR USER EXPERIENCE

We strive to offer high-quality, universal, and intuitive solutions to increase safety in clinical workplaces, with a focus on safe sharps handling. In case you have questions about the installation, use, or maintenance of our products, you are likely to find your answers and/or instructions here. In case you can not find the answer your are looking for, please contact our team. We are happy to assist.

Instruction videos

An image often tells you more than a thousand words. That is why our instruction videos include summarized walk-throughs of all common NeedleOff and NeedleCover operations for your convenience. Do you have questions that are not covered in the videos? Please have look at the Frequently Asked Questions section for your product, or feel free to contact our team.

NeedleOff 2

NeedleOff video - intro NeedleOff
NeedleOff Introduction Safely and automatically twist off and store contaminated needles.
NeedleOff video - gripper cassette Gripper Cassette
The easy to clean Gripper Cassette is compatible with the thermal disinfector.
NeedleOff video - battery Rechargeable battery (not applicable to NeedleOff 2)
Sufficient power for a full working day of wireless use, battery capacity indicator.
NeedleOff video - sharptainer Sharptainer
High-capacity sharps container featuring electronic overfill protection.
NeedleOff video - cleaning Cleaning & Maintenance
Easy to clean, Gripper Cassette compatible with thermodisinfector.

NeedleCover

NeedleCover video - Introduction NeedleCover
Add NeedleCover to NeedleOff 2 for integrated needle safety.
NeedleCover video - Installation Sleeve installation
The reusable Sleeve is easy to install on the NeedleCover Syringe.
NeedleCover video - Removal Sleeve removal
The reusable Sleeve is easy to install on the NeedleCover Syringe.
NeedleCover video - Maintenance Cleaning & Maintenance
Both the NeedleCover Syringe and Sleeve are compatible with thermal disinfector cleaning cycles.

Frequently Asked Questions

Years of practical experience with our products is collected in our Frequently Asked Questions. Here, you can find the answers to many questions, as well as product manuals for both NeedleOff 2 and NeedleCover. If we have not provided the answer to your particular question, please do not hesitate to contact us. Because we aim to continuously optimize our support, your question might also benefit other users.

NeedleOff 2

What’s included?

NeedleOff 2 includes the device, 1 Gripper Cassette 2 and 1 Sharptainer.

The power adapter (standard with interchangeable European plug; plug for other countries or regions optional), and the user manual are also included.

Additional Sharptainers are available in a 4-Pack. Replacement Gripper Cassettes 2 can be ordered per piece.

What’s the power rating?

The included NeedleOff 2 power adapter is suitable for connecting the device to 100V - 240V AC and 50/60Hz.

NeedleOff 2 runs on 24V DC at 1A.

What are the device dimensions?

The device measures 259 x 125 x 165 mm (H x L x D). With a Sharptainer and Gripper Cassette 2 installed, it weighs 1,7 kilograms (3.75 lbs).

Is Sharptainer certified?

Yes, Sharptainer has been tested and approved in accordance with the UN packaging standards (NL/TCPI-1726.2138-210538).

What’s the difference between the first generation Gripper Cassette and Gripper Cassette 2?

Gripper Cassette 2 features newly designed grippers that double its gripping power for even more secure needle removal. Its Entry Funnel features grooves that match ridges on NeedleCover Sleeves. This allows insertion of a NeedleCover Syringe locked in the closed position and enables unlocking it with a simple twist. It also allows inserting Luer-Lock and Luer-Slip syringes. First generation Gripper Cassettes are incompatible with NeedleCover, Luer-Lock and Luer-Slip.

Which needle types are compatible?

NeedleOff 2 is compatible with all available lengths of the dental needles listed in the table below, from brands like for example Terumo and Septoject.

Needle Gauge Outer Diameter (mm)
21 0.82
21.5 0.77
22 0.72
22s 0.718
22.5 0.67
23 0.64
23s 0.642
23.5 0.59
24 0.57
24.5 0.54
25 0.51
25s 0.515
25.5 0.49
26 0.46
26s 0.474
27 0.41
28 0.36
29 0.34
30 0.31
31 0.26
32 0.23
33 0.21

Which syringes are compatible?

NeedleOff 2 was designed for use with NeedleCover, but is also compatible with all threaded syringes that offer unobstructed access to the needle hub, such as Paroject and ”Gun Sprayers”, as well as Luer-Lock and Luer-Slip syringes.

Which needle and syringe types can not be used?

Do not use Needleoff 2 for any type of needle other than a straight dental needle. It’s not designed for needles that are mounted to the syringe under an angle (such as Citoject) or devices that do not offer unobstructed access to the needle hub (such as Quicksleeper).

What do you mean by ‘NeedleOff 2 works hands-free’?

NeedleOff 2 has been designed to be stable, with gripping feet, so you do not have to hold the device with you free hand before inserting a needle. It’s strongly advised not to touch NeedleOff 2 during the procedure. This further reduces the risk of a needlestick injury.

Do I need to press the needle down into NeedleOff 2?

No, just lowering the needle into the needle funnel and holding the shaft (to prevent it from spinning) is enough for a successful procedure. You should not apply any downward pressure before or during the procedure at all to minimize the risk of unintentionally forcing the needle back onto the thread.

What do I do with the syringe after the needle has been removed?

To eliminate the risk of cross-contamination, it is advised to clean the used NeedleCover Syringe with installed Sleeve using the thermal disinfector. For cleaning purposes, lock the Sleeve in the closed position.

What is the capacity of the Sharptainer?

The Sharptainer was designed to store hundreds of needles. As the capacity decreases, the capacity indicator will blink, warning you to take extra caution. Consider replacing the Sharptainer. Once the Sharptainer reaches full capacity, NeedleOff 2 will no longer start additional needle removal procedures until the Sharptainer has been replaced.

How does NeedleOff 2 register it remaining capacity?

NeedleOff 2 keeps track of the number of procedures performed with a specific Sharptainer. That means an interrupted or failed procedure will be counted as a procedure as well. The number of performed procedures is stored in the RFID chip of the Sharptainer.

Does NeedleOff 2 include tracking options for medical waste?

Every Sharptainer comes with a built-in RFID tag, which includes a unique identifier code. This way, NeedleOff 2 and the Sharptainer are fully compatible with the potential tracking of medical waste streams.

WWhat can I do if I experience needle removal issues?

We advise to periodically perform a thorough visual inspection of device and consumables to ensure the safest operation possible. If your NeedleOff 2 repeatedly fails to remove a needle on the first try, please follow the below steps to identify the cause of reduced performance.
  1. Open NeedleOff 2’s lid and remove the Gripper Cassette by pressing both clamp inwards and pulling forward.
  2. Manually turn the two Gripper Cassettes gears in opposite directions until the gripping mechanism is visible in the center.
  3. Confirm all three silver Grippers are there. If one or more Grippers are missing, replace the Gripper Cassette immediately.
  4. Inspect the device and confirm there isn’t any obstruction (e.g. a bent needle) in the passage funnel that leads into the Sharptainer.
  5. Reinsert the Gripper Cassette by pushing it backward with both thumbs until you hear a clicking sound. Ensure both Gripper Cassette clamps are back in their original position, locked into place both left and right.

Why does my syringe seem to be stuck in NeedleOff 2?

NeedleOff 2 features an additional safety mechanism that holds the syringe for an additional 2 seconds when it detects the needle has not been removed. This will alert you that the needle has not been detached. Please take care when re-inserting the syringe.

Can I empty a Sharptainer?

It is not possible to empty a Sharptainer, which is intended to be sealed and safely disposed of when full. As the RFID chip registers the number of procedures performed, attempting to empty a Sharptainer is useless and unsafe.

How often should I clean the Gripper Cassette?

As soon as a contaminated needle is inserted in the Gripper Cassette entry funnel, the Gripper Cassette must be considered contaminated as well.

To eliminate any risk of cross-contamination, it is advised to include the contaminated Gripper Cassette and entry funnel in a cleaning cycle before using it for the next needle removal procedure.

When removing and reinserting the Gripper Cassette, we advise you to periodically inspect NeedleOff 2 and the Gripper Cassette to ensure optimal performance. Please follow the steps detailed here.

How do I clean NeedleOff 2?

The NeedleOff 2 housing can be conveniently cleaned with medical alcohol (70%). The Gripper Cassette 2 can easily be removed from the device, and the entry funnel can be detached. The Gripper Cassette 2 and funnel can both be cleaned with medical alcohol and a brush, and are compatible with the thermodisinfector.

Where can I find a Dutch user manual?

You can download the Dutch user manuals in the PDF file format.

Needleoff Needleoff 2

You can use your browser or Acrobat Reader to open the manual.

Where can I find an English user manual?

You can download the English user manuals in the PDF file format.

Needleoff Needleoff 2

You can use your browser or Acrobat Reader to open the manual.

Where can I find a German user manual?

You can download the German user manuals in the PDF file format.

Needleoff Needleoff 2

You can use your browser or Acrobat Reader to open the manual.

Where can I find a French user manual?

You can download the French user manuals in the PDF file format.

Needleoff Needleoff 2

You can use your browser or Acrobat Reader to open the manual.

Where can I find a Norwegian user manual?

You can download the Norwegian user manuals in the PDF file format.

Needleoff Needleoff 2

You can use your browser or Acrobat Reader to open the manual.

NeedleCover

Why should I consider adding NeedleCover to NeedleOff 2?

NeedleCover allows the practitioner to conveniently secure a used needle during and after a procedure, without recapping or removing it from the Syringe. This makes it possible to safely postpone and delegate removing the needle with NeedleOff 2. Thanks to NeedleCover, you can position NeedleOff 2 in a central location to share between multiple treatment rooms. Furthermore, the reusable NeedleCover is the most sustainable integrated needle safety system available. Without the need to discard disposable systems after every procedure, medical waste volumes are significantly reduced. Used up Sleeves that have completed a cleaning cycle can be discarded as generic recyclable plastic waste.

What’s included?

NeedleCover is available in the Syringekit, which includes 2 NeedleCover Sleeves (which are combination of a Stopper and a Tube) and 1 NeedleCover Syringe featuring Sleeve Guides that allow NeedleCover Sleeves to securely slide along the Syringe and lock in position. The user manual is also included.

Additional NeedleCover Sleeves are available in a 4-Pack. Additional NeedleCover Syringes can be ordered per piece.

What are the specifications of the NeedleCover Syringe 49571?

NeedleCover Syringe 49571 is a self-aspirating dental syringe made of high-quality stainless steel with Teflon inserts and European thread. It features permanently attached Sleeve Guides. These are required to allow NeedleCover Sleeves to securely slide and lock along the length of the Syringe.

A slight press on the plunger allows self-aspiration without retracting the needle. Compatible with 1,8 ml anesthetic vials.

What are the prerequisites for using NeedleCover?

NeedleCover requires NeedleOff 2. If you already own a first generation NeedleOff, you can upgrade it with a Gripper Cassette 2 to make it compatible with NeedleCover.

Can I use my existing syringes with NeedleCover?

No. A NeedleCover-enabled syringe is required. Although the NeedleCover solution is universal for different syringe types, it is necessary to add Sleeve Guides to the syringe to ensure a secure sliding and locking. Please contact us to learn more about option to trade in or convert your existing syringes.

Which syringe types are available for use with NeedleCover?

NeedleCover requires a syringe with Sleeve Guides. We aim to offer and support several commonly used syringe types with added Sleeve Guides, enabling you to keep using your favorite model. Please contact our team to share your wishes and learn more about currently supported syringe types, as well as trade in and conversion options.

Which needle types are compatible?

NeedleCover is compatible with all needle types that work with NeedleOff 2. Please refer to the full table here and exceptions here.

Needle Gauge Outer Diameter (mm)
21 0.82
21.5 0.77
22 0.72
22s 0.718
22.5 0.67
23 0.64
23s 0.642
23.5 0.59
24 0.57
24.5 0.54
25 0.51
25s 0.515
25.5 0.49
26 0.46
26s 0.474
27 0.41
28 0.36
29 0.34
30 0.31
31 0.26
32 0.23
33 0.21

Do not use Needleoff 2 for any type of needle other than a straight dental needle. It’s not designed for needles that are mounted to the syringe under an angle (such as Citoject) or devices that do not offer unobstructed access to the needle hub (such as Quicksleeper).

Where should I set up NeedleOff 2 when using NeedleCover?

With NeedleCover, NeedleOff 2 can be placed in a central position in the practice or hospital. We often see NeedleOff 2 being placed in the Central Sterilization Department (CSD) or any other location where post-procedure trays are being moved to.

How do I install a NeedleCover Sleeve on NeedleCover Syringe?

Slide the Stopper over the Syringe, with the notches facing the back of the Syringe. Next, slide the Tube over the Syringe, again with the notches facing the back of the Syringe. Align the right notch edge of the Tube with the left notch edge of the Stopper and slide the Tube into the Stopper. To fasten, turn the Stopper to the left and the Tube to the right until both their notches align. The NeedleCover Sleeve is now installed.

How do I (un)lock NeedleCover in the open or closed position?

While holding the Syringe with the needle pointing away from you, twisting NeedleCover to the left will lock it in position. Twisting NeedleCover to the right will unlock it, allowing you to slide it along the length of the Syringe to (un)cover the needle.

Can I still add additional anesthetic after locking NeedleCover in the closed position?

Yes, you can. Simply unlock NeedleCover with a twist to the right, slide it back to the open position, and lock it in place with a twist to the left. You can now administer an additional injection, monitoring the volume through the transparent Sleeve. Make sure to lock NeedleCover in the closed position again after finishing the injection.

How do I unlock NeedleCover once inserted in NeedleOff 2?

After you insert the locked NeedleCover in the closed position into the Gripper Cassette entry funnel, simply twist the Syringe to the left to unlock NeedleCover. This allows you to lower the Syringe into NeedleOff 2, automatically initiating the needle removal procedure.

Do I need to press the needle down into NeedleOff 2?

No, just unlocking NeedleCover with a left twist and lowering the needle into NeedleOff 2 suffices for a successful removal procedure. We do not advise applying any downward pressure to minimize the risk of unintentionally forcing the needle back onto the thread.

When using NeedleCover, do I need to hold the Syringe once the needle removal procedure starts?

It is advised to loosely hold the Syringe during the procedure. The Entry Funnel holds the NeedleCover Sleeve in place, which prevents it from spinning once the needle removal procedure starts. You can remove the Syringe as soon as the NeedleOff 2 display shows ‘OUT’.

What do I do with the syringe after the needle has been removed?

To eliminate the risk of cross-contamination, it is advised to clean the used syringe in accordance with the applicable hygiene protocol for contaminated medical instruments before the next use.

How do I remove NeedleCover from the syringe?

It is advised to include a used up NeedleCover Sleeve in a thermal disinfector cleaning cycle before removal. For safety reasons, the Stopper and Tube cannot be disassembled once installed on a NeedleCover Syringe. To remove a NeedleCover Sleeve, use a nipper to carefully cut the Stopper at the notch, after which the Tube can be easily removed. Used up Sleeves that have completed a cleaning cycle can be discarded as generic recyclable plastic waste.

What do I do with used Tubes and Stoppers?

If NeedleCover has completed a cleaning cycle before removing the Stopper and Tube, you can discard the removed parts as generic, recyclable plastic waste.

What is the expected lifespan of a NeedleCover Sleeve?

NeedleCover Sleeves are consumables that should be periodically replaced to ensure optimal safety and functionality. The actual lifespan of a NeedleCover Sleeve depends largely on usage and care.

Always replace a NeedleCover Sleeve whenever damage, deformation or reduced functionality occurs.

What does the number of the Stopper and Tube mean?

NeedleCover Sleeves are specifically designed for a Syringe type. The number on the Stopper and Tube, starting with 586, is the article number of the compatible NeedleCover Sleeve 4-Pack. This ensures you can easily select and order the right replacement when ordering consumables.

Which type of NeedleCover Sleeves do I need to order?

NeedleCover Sleeves are specifically designed for a Syringe type. Please refer to the article number (starting with 586), which is visible on both Stoppers and Tubes, to ensure ordering the Sleeves compatible with your NeedleCover Syringe. You can find the matching article number for the correct NeedleCover Sleeve 4-Pack on our website.

How often do I need a new NeedleCover Syringe?

The lifespan of the NeedleCover Syringe is comparable to all other dental syringes.

How do I clean a NeedleCover Sleeve?

The NeedleCover Sleeve can remain on the NeedleCover Syringe through all conventional thermal disinfection cycles. It is advised to lock the Sleeve in the closed position for cleaning purposes.

Where can I find a Dutch NeedleCover user manual?

You can download the Dutch user manual in the PDF file format.

Needlecover

You can use your browser or Acrobat Reader to open the manual.

Where can I find an English user manual?

You can download the English user manual in the PDF file format.

Needlecover

You can use your browser or Acrobat Reader to open the manual.

Where can I find a German NeedleCover user manual?

You can download the German user manual in the PDF file format.

Needlecover

You can use your browser or Acrobat Reader to open the manual.

Where can I find a French NeedleCover user manual?

You can download the French user manual in the PDF file format.

Needlecover

You can use your browser or Acrobat Reader to open the manual.

Where can I find a Norwegian NeedleCover user manual?

You can download the Norwegian user manual in the PDF file format.

Needlecover

You can use your browser or Acrobat Reader to open the manual.
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